by addacomma | Apr 14, 2021
coding, online platforms, SEO, SEM, UI/UX
Quotes with the click of a button
User experience planning was critical to providing a forward-thinking company with an efficient, cutting edge online quoting system.
Aaduki is a market leader in providing insurance to photographers and videographers.
As a forward-looking company, our lead developer was asked to create the facility for customers to obtain online quotes. At the time, this was one of the first such systems of this type to be built!
An efficient multi-step process has been created to break up the information gathering process.
- Thorough user experience planning and testing
- Any entered information can be saved part-way supporting multiple visits
- Behind the scenes, complex mathematical models calculate customer quotes from the data added
- On acceptance of a quote, a user is filtered efficiently to payment
- An automated scheduled email system then sends out renewal notices
The website has since undergone a facelift, with changes to the original web design. The simplicity of the online quoting system remains however, demonstrating the effectiveness of the original system put in place.
You can visit the Aaduki website by using the link shown below.
The introduction of the system – coupled with a comprehensive SEO/SEM campaign – directly translated to a reduction in man-hours sending renewal notices and handling phone calls.
“Dan is a very proficient web developer. For well over a decade, he has provided Aaduki with first-class technical support. Always willing to find ways to solve problems and with a wide range of skills, has assisted in the expansion of our business. He helped us with the development of several quote and buy websites which increased our sales, as well as other web-based projects. I would not hesitate to recommend services from Dan and the team.”
Client Director, Aaduki Multimedia Insurance
by addacomma | Apr 14, 2021
coding, CRM systems, online platforms, project planning
Building a relationship to move forward
Setting up a CRM system that was fit for purpose required thorough research and testing. The results delivered a robust system that successfully automated tasks and saved staff from hours of data entry.
Cube Direct sources products from a large global network of suppliers. A robust solution was required to manage existing supplier data, alongside an efficient process to enter new details onto the system.
A CRM (Customer Relationship Management) system was thoroughly researched, tested and deployed.
To see the range and variety of products that the supplier has to offer you can visit the site by using the link shown below.
The CRM has been a success, releasing office man-hours and ensuring supplier information is always up to date. Future development will include increased functionality for the issuing of quotes, automatic supplier selection and customer billing.
“Working with a diverse range of suppliers from all over the world, we required a CRM that allows us to select exactly the suppliers we require to make our products. Using Zoho CRM as a basis, we worked with Dan and the team to produce an efficient solution that matched our requirements. Significant hurdles were encountered, but with custom development and the integration of other Zoho products, these were overcome, and we very much look forward to advancing the next stages of the CRM build.”
Head Account Handler, Cube Direct
by addacomma | Apr 13, 2021
coding, data security, online platforms, project planning, web apps
A simplified process to matching results
Careful planning and coding experience of web applications were required to provide a robust online platform that ensured a smooth process for GPs to match patient data to their separately sent samples at the lab.
Members of our team were briefed to build an online platform for the University of Exeter Medical School that allows GPs to submit patients’ blood results to an online database for laboratory analysis.
As you’d expect for confidential information, security of patient data and robustness of system was paramount.
A simple step process was introduced to ensure efficiency and ease of compliance. The steps were logical and reduced the possibility of errors in the matching of any details and samples.
- Patient information is logged onto the platform by a GP
- The data is then anonymised, with a unique barcode generated
- Code printed off and stuck to the blood sample container
- Samples are posted to the laboratory where patient data and blood samples are married up, ready for analysis
The platform is live and is proving an efficient pipeline for those requiring the lab services. On going evaluation of the process and system has helped to keep the system fit for purpose.
Due to the sensitive nature of the data being handled, visuals and access to this project are limited.
Extending far beyond this project, the research and development time invested in this platform has meant that the team have been able to develop a solution that can easily be incorporated into future university medical projects and applications.
“We commissioned Dan to build this ground breaking platform that enables clinicians to register and submit research participant data remotely and upload biochemistry results from analyses of the participants’ blood and urine samples by our NHS laboratories. This platform could easily be reappropriated for other designs of research study and associated biochemistry tests.”
Research Project Manager, University of Exeter Medical School